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It is a fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Considering getting the most out of the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Car Service Salisbury in Salisbury Plain.
  

The purchasing of a new car is one of the most substantial investments you are likely to make, so the logical approach is to do your utmost to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

It is a fact that you have the right to decide the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to bring a new vehicle back to the dealer where you originally got it for service or repairs. Provided the work is implemented to the manfufacturers specifications by a suitably qualified person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Car Service Salisbury mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Car Service Salisbury mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Car Service Salisbury will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between extended, statutory and manufacturer warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be on guard for new car dealers who try to work in “express” or “extended” warranties, often for free, when selling you your new car. Most of the time these ‘added’ warranties may include quite specific restrictions or provisions, and are not always easily understandable. Many times these special offers provide hardly any additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific new car dealership.

Such special offers are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services